Reinstall/Uninstall instructions
As a regular GED Online user, you will probably receive new versions of the program from time to time. You need to uninstall the old program BEFORE you install a new version. Follow these steps:
Uninstall old version of the program:
- From Settings/Control Panel, select Add/Remove Programs.
- Browse to find MHC Interactive: GED Integrated Online Solution. Click to select it, and then click the Change/Remove button.
- In the next screen, click on Remove, the bottom radio button.
- Wait while the program is deleted.
Install new version of the program:
- Insert the new program CD into your CD drive.
- Navigate to My Computer
- Open your CD drive icon.
- Double click the file named Install.exe.
- Follow the on-screen prompts to install the new program.
- On some operating systems, such as Windows Me!, you should reboot your pc once the install has completed successfully.
or
Uninstall old version of the program:
- Insert the new program CD into your CD drive.
- Navigate to My Computer
- Open your CD drive icon.
- Double click the file named Install.exe.
- You will be prompted to remove the older version if you have not already done so.
- Select Remove from the Remove Programs dialogue box.
- Follow the on-screen prompts.
Install new version of the program:
- When the old program is deleted, relaunch the installer by double clicking the Install.exe file on the new CD.
- Follow the on-screen prompts to install the new program.
Run the new version:
- From the Start Menu/Programs, select MHC Interactive: GED Online.
- Log on to the Web Site.
- Click Launch Program. Wait while the program gathers your personal data. The amount of time depends on your Internet connection speed.
- Once the program launches, the Web browser and your connection will be closed (if you are a dial-up user). You will need to reconnect when you exit the program.