Chapter Summary
Our system of business uses the meeting format for many purposes, including selling, informing, instructing, and planning. Successful meetings result from effective planning.

In Chapter 16 you will learn about the formatting and development of meeting notices, agendas, and minutes.

The online resources for Chapter 16 will reinforce and enhance your study of the chapter content. Begin your explorations by choosing one of the chapter links below.

Online Exercise Links

Telecommunications Web sites

Telecommuting
http://telecommuting.about.com/mbody.htm

June Langhoff's Telecommuting Resource Center
http://www.langhoff.com/

The American Telecommuting Association
http://www.knowledgetree.com/ata.html

100 Top Telecommuting Web sites
http://www.100toptelecommutingsites.com/

Business at Home
http://www.gohome.com/

BizOffice
http://www.bizoffice.com/
Small and home-based business resources.

Joanne H. Pratt Associates
http://www.joannepratt.com

Additional Learning Links

Can We Talk?
http://www.amcity.com/stlouis/stories/033197/smallb1.html

This St. Louis Business Journal article discusses how electronic meeting facilitation can be used to assure anonymity during in-house meetings.

Desktop Videoconferencing: The Benefits and Disadvantages to Communication
http://ils.unc.edu/cscw/index.html

In this academic paper, Rita LH Czeck details the benefits and disadvantages of videoconferencing.

MeetingProfessionals.org
http://www.cimpa.org

The Connected International Meeting Planners Organization offers links to a variety of meeting planning resources.

Meeting Agendas
http://www.bwsa.org/bwsaagen.htm

Meeting agendas for the Benbrook Water & Sewer Authority in Texas are available at this site.

Robert's Rules of Order
http://www.robertsrules.com/

The official Web page for Robert's Rules of Order includes a short history of the rules, a question and answer forum, and an "ask the authors" section.

eFlashcards
Review chapter terms and definitions with eFlashcards.

Crossword Puzzle
Sharpen your knowledge of chapter terms and concepts with an interactive crossword.

Practice Test
Test your understanding of the chapter material with a self-scoring Practice Test.

The interactive activities above require the Macromedia Shockwave plug-in for your browser. If you do not have this feature, you can download it now.

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