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Health-Related Careers

Glencoe Medical Assisting: A Patient-Centered Approach to Administrative and Clinical Competencies
0-02-802428-1
© 1999
960 pages

Product Description

Features

Table of Contents

Ancillaries

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Product Description
Glencoe Medical Assisting: A Patient-Centered Approach to Administrative and Clinical Competencies is designed to help students acquire the competence and confidence to master a variety of medical assisting skills, while keeping the patient's emotional well-being at the center of the care they deliver. All of the step-by-step procedures are fully illustrated so students can learn proper techniques. A variety of features help students deal with such complicated issues as educating the patient and treating patients with special needs.

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Features:

Each chapter includes an outline of topics, chapter objectives, key terms, and a list of 1997 AAMA Role Delineation Areas of Competence
Questions and activities at the end of each chapter help students measure their progress every step of the way.
Includes the most current Universal Precautions for infection control.
Caution: Handle with Care addresses the special precautions all medical assistants must take when performing tasks that could put themselves or their patients at risk for transmission of infection.
Multiskill Focus outlines the wide variety of specializations in health-related professions and the skills required.
Educating the Patient helps students learn to provide patients with the detailed instructions needed to carry out their physician's orders after leaving the medical office.
Diseases and Disorders provides information on medical conditions most likely to be confronted in the medical office.
Tips for the Office offers suggestions for running an efficient medical office.
Student software on CD-ROM uses video, animation, and sound to reinforce important concepts of asepsis, infection control, and ECG.
For supplemental photographs, click here.

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Table of Contents:
Part 1: Introduction to Medical Assisting
Section 1: Foundations and Principles

Chapter 1: The Profession of Medical Assisting
Chapter 2: Types of Medical Practice
Chapter 3: Legal and Ethical Issues in Medical Practice
Chapter 4: Communication With Patients, Families, and Coworkers

Part 2: Administative Medical Assisting
Section 1: Office Work

Chapter 5: Using and Maintaining Office Equipment
Chapter 6: Using Computers in the Office
Chapter 7: Managing Correspondence and Mail
Chapter 8: Managing Office Supplies
Chapter 9: Maintaining Patient Records
Chapter 10: Managing the Office Medical Records

Section 2: Interacting With Patients

Chapter 11: Telephone Techniques
Chapter 12: Scheduling Appointments and Maintaining the Physician's Schedule
Chapter 13: Patient Reception Area
Chapter 14: Patient Education

Section 3: Financial Responsibilities

Chapter 15: Processing Insurance Claims
Chapter 16: Bookkeeping and Banking
Chapter 17: Billing and Collections
Chapter 18: Accounts Payable, Payroll, and Contracts

Part 3: Clinical Medical Assisting
Section 1: The Medical Office Environment

Chapter 19: Principles of Asepsis
Chapter 20: Infection Control Techniques
Chapter 21: HIV, Hepatitis, and Other Blood-Borne Pathogens
Chapter 22: Preparing the Examination and Treatment Area

Section 2: Understanding the Body and Assisting With Patients

Chapter 23: Anatomy and Physiology
Chapter 24: Interviewing the Patient and Taking History and Measurements
Chapter 25: Assisting With a General Physical Examination
Chapter 26: Providing Eye and Ear Care

Section 3: Specialty Practices and Medical Emergencies

Chapter 27: Assisting With Examinations in the Basic Specialties
Chapter 28: Assisting With Highly Specialized Examinations
Chapter 29: Assisting With Minor Surgery
Chapter 30: Assisting With Cold and Heat Therapy and Ambulation
Chapter 31: Medical Emergencies and First Aid

Section 4: Physician's Office Laboratory Procedures

Chapter 32: Laboratory Equipment and Safety
Chapter 33: Collecting, Processing, and Testing Urine Specimens
Chapter 34: Collecting, Processing, and Testing Blood Specimens
Chapter 35: Introduction to Microbiology

Section 5: Nutrition, Pharmacology, and Diagnostic Equipment

Chapter 36: Nutrition and Special Diets
Chapter 37: Principles of Pharmacology
Chapter 38: Drug Administration
Chapter 39: Electrocardiography and Pulmonary Function Testing
Chapter 40: X-Rays and Diagnostic Radiology

Appendices

Medical Assistant Delineation Chart
Prefixes and Suffixes Common to Medical Terms
Latin and Greek Equivalents Common to Medical Terms
Abbreviations Common to Medical Notations
Symbols Common to Medical Notations

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Ancillaries:
Student Workbook
ISBN: 0-02-802429-X
With the exercises, competency checklists, quizzes, and supplemental case studies in this workbook, students get all the practice they need to master each new skill and to prepare for the RMA and CMA exams.

Instructor's Resource Binder
ISBN: 0-02-802430-3
This comprehensive binder includes a variety of materials designed to help instructors organize lessons and classroom interactions more effectively. DACUM and SCANS correlations are outlined in each chapter to ensure all the essential competencies are being covered. Features include:

Objectives
Lesson Plans
Learning Strategies
Assessments
Tests and Answers
Resources
Full-color Transparencies
Computerized Test Bank
1997 AAMA Role Delineation Areas of Competence Chart
Correlation to the National Health Care Skill Standards

Instructor's Presentation Software
ISBN: 0-02-802431-1
This software, exclusively from Glencoe, allows instructors to minimize preparation time and to make classroom presentations absolutely unforgettable. The one-of-a-kind software can be used to project graphs, charts, photos, bulleted text, and discussion questions to bring every topic into better focus for students.

ExamView Microcomputer Test Bank
ISBN: 0-07-821287-1
This microcomputer test bank contains more than 3,200 questions. Instructors can also add their own questions for customized testing. Tests can be printed or students can use them online for testing or for drill and practice.

Glencoe Health Care Instructional Software Library
Glencoe Health Care Instructional Software Library (contains Infection Control and ECG Basics)
ISBN: 0-02-804868-7

Glencoe Health Care Instructional Software Library Network Version (contains Infection Control and ECG Basics)
0-02-804869-5

Infection Control
0-9657456-1-9

Infection Control Network Version
0-9657456-4-3

ECG Basics
0-9657456-3-5

ECG Basics Network Version
0-9657456-5-1

Glencoe Health Care Instructional Software Library (contains Infection Control and ECG Basics) Demonstration Disc
0-02-804871-7

Infection Control for Health Care and Nursing
By Kathryn A. Haddix, RN, MS
Total Care Programming Windows-Based CD-ROM

ECG (Electrocardiography) Basics
By Kathryn A. Haddix, RN, MS
Total Care Programming Windows-Based CD-ROM

	Medical Office Procedures
	Medical Assisting
	Nursing Assisting
	Medical Terminology
	Health Information Management
	Dosage Calculations
	Health Science Technology

	Medical Office Procedures

	Computers in the Dental Office © 2004	Glencoe Hospital Billing © 2004

	Medical Office Procedures, Fifth Edition Becklin, Sunnarborg © 2003	Glencoe Patient Billing: Using MediSoft Advanced Sanderson © 2003

	Glencoe Medical Terminology: Language for Health Care Becker, Galewick, Thierer, Thomas © 2002	Glencoe Medical Insurance Coding Workbook Bayes, Valerius, Keller © 2002

	From Patient to Payment: Insurance Procedures for the Medical Office, Third Edition Newby © 2002	Glencoe Medical Insurance Bayes, Valerius, Keller © 2002

	Computers in the Medical Office: Using MediSoft for Windows, Third Edition © 2001	Processing Medical Documents, Second Edition Poland © 2000

	Glencoe Medical Keyboarding Ober, et. al. © 2000	Glencoe Basic Medical Terminology, Fifth Edition Fisher © 1999

	Administrative Procedures for Medical Assisting Ramutkowski et. al. © 1999	Office Procedures in Managed Health Care for MediSoft for Windows Boyd, Boyd © 1999

	Medical Office Procedures, Fourth Edition Update Becklin, Sunnarborg © 1999	Medical Office Transcription Becklin, Sunnarborg © 1997

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	Medical Assisting

	Glencoe Law and Ethics for Medical Careers, Third Edition Judson, Blesie Hicks © 2004	Respiratory Care Skills for Health Care Personnel Grove © 2003

	From Patient to Payment: Insurance Procedures for the Medical Office, Third Edition Newby © 2002	Glencoe Medical Terminology: Language for Health Care Becker, Galewick, Thierer, Thomas © 2002

	Dosage Calculations for Medical Careers Haddix, Whaley © 2002	Phlebotomy for Health Care Personnel © 2002

	Glencoe Medical Assisting Review: Passing the CMA and RMA Exams Moini © 2002	Interpersonal Communication Skills for Health Professionals Adams, Jones © 2001

	Electrocardiography for Health Care Personnel Haddix © 2001	Glencoe Administering Medications, Fourth Edition Gauwitz © 2000

	Glencoe Clinical Procedures for Medical Assisting: A Patient-Centered Approach Prickett-Ramutkowski, Barrie, Dazarow, Abel © 1999	Glencoe Medical Assisting: A Patient-Centered Approach to Administrative and Clincial Competencies Prickett-Ramutkowski, Barrie, Keller, Dazarow, Abel © 1999

	Administrative Procedures for Medical Assisting Ramutkowski et. al. © 1999	Glencoe Medical Laboratory Procedures Palko and Palko © 1999

	Glencoe Basic Pharmacology, Fourth Edition Hitner, Nagle © 1999	Infection Control for Health Care and Nursing CD-ROM Haddix © 1999

	ECG Basics CD-ROM Haddix © 1999	Hole's Essentials of Human Anatomy and Physiology Shier, Butler, Lewis © 1998

	The Dynamic Human CD-ROM, v2.0 WCB/McGraw-Hill & Engineering Animation, Inc. © 1998
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	Nursing Assisting

	Glencoe Nursing Assistant Fundamentals: A Patient-Centered Approach Eastmond, Taylor, Yeh © 1998	Dosage Calculations for Medical Careers Haddix, Whaley © 2002
	Respiratory Care Skills for Health Care Personnel Grove © 2002
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	Medical Terminology

	Glencoe Medical Terminology: Language for Health Care Becker, Galewick, Thierer, Thomas © 2002
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	Health Information Management

	Computers in the Dental Office © 2004	Glencoe Hospital Billing © 2004

	Glencoe Medical Insurance Coding Workbook Bayes, Keller, Valerius © 2002	Glencoe Medical Insurance Bayes, Keller, Valerius © 2002

From Patient to Payment: Insurance Procedures for the Medical Office, Third Edition Newby © 2002
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Dosage Calculations

Dosage Calculations for Medical Careers Haddix, Whaley © 2002
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Health Science Technology

Health Care Science Technology: Career Foundations Booth © 2004
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Published by Glencoe/McGraw-Hill, a division of the Educational and Professional Publishing Group of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, New York 10020. Copyright � 2000 Glencoe/McGraw-Hill. All rights reserved.

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