Online Quizzes

Chapter 7: Conflict Resolution

	1.	Which type of conflict is a disagreement between two students over the use of a computer in the library?

		a.	conflict over resources
		b.	conflict over values
		c.	conflict involving emotional needs
		d.	conflict involving rumors

	2.	Which is a negative way to handle anger?

		a.	Brainstorm ways to handle the situation.
		b.	Attack the person, not the problem.
		c.	Try to imagine the other person's point of view.
		d.	Identify exactly what triggered your anger.

	3.	What is the best way to respond to a bully?

		a.	Act afraid.
		b.	Get angry.
		c.	Tease the bully back.
		d.	Walk away with pride.

	4.	Which is NOT the role of a conflict mediator?

		a.	to listen to both sides
		b.	to ask clarifying questions
		c.	to take one person's side
		d.	to give each side a chance to speak

	5.	What is the first step in the mediation process?

		a.	The parties in conflict and the mediator brainstorm possible solutions.
		b.	The parties in conflict agree to negotiate.
		c.	The parties choose a solution that works for both of them.
		d.	The parties and the mediator evaluate the possible solutions.

	6.	What is the second leading cause of death for people ages 10 to 24?

		a.	firearm injuries
		b.	gang-related deaths
		c.	drug overdoses
		d.	accidents

	7.	Which is the best way to protect yourself from violence?

		a.	Carry a firearm.
		b.	Avoid unsafe situations.
		c.	Walk alone only on dark streets you know well.
		d.	Only lock your doors and windows when you are scared.

	8.	Which type of abuse is battery?

		a.	physical
		b.	emotional
		c.	sexual
		d.	neglect

	9.	Which type of abuse involves jokes or notes of a sexual nature?

		a.	physical abuse
		b.	neglect
		c.	sexual harassment
		d.	emotional abuse

	10.	How can people avoid abuse?

		a.	Ignore abusive situations when they occur.
		b.	Keep abusive behavior secret.
		c.	Tell someone about the abuse as soon as possible.
		d.	Accept abusive behavior, hoping it will stop.