Travel and Tourism Marketing
Practice Test
1.
Octane requirement increase is
a.
the reason race cars need leaded gasoline
b.
the condition that is now occurring in which new vehicles are designed to need higher octane gasoline
c.
a normal condition that occurs when an aging engine requires more octane to prevent knocking
d.
a law in many states requiring that high octane gasoline be provided at all filling stations
2.
Gasoline additive that are formulated to create a more complete combustion of the gasoline are known as
a.
detergents
b.
oxygenates
c.
denaturants
d.
petroleum
3.
If a manufacturer notices that many of its cars receive similar complaints, it will issue a notice to dealers to suggest repairs. This notice is called a
a.
manufacturer’s repair notice
b.
bump notice
c.
technical service bulletin
d.
common carrier bulletin
4.
The part of a vehicle emission control system that converts emissions into less harmful byproducts is known as a(n)
a.
cetane
b.
drivetrain
c.
oxygenate
d.
catalytic converter
5.
A closed-end lease is one in which
a.
the customer returns the car at the end of the lease term without owing anything, except for excessive wear or damage
b.
the customer returns the car at the end of the lease term, owing nothing, even if the car has suffered excessive wear or damage
c.
the customer will have to pay to make up the difference between the actual value of the car and the expected value of the car
d.
the customer enjoys low payments during the lease term but must pay a large balloon payment at the end
6.
New car buyers are often charged a fee by a finance company for the cost of processing a loan. Such a fee is known as a(n)
a.
acquisition fee
b.
advertising fee
c.
destination charge
d.
APR
7.
MTBE is
a.
methyl tertiary butyl ether
b.
a common oxygenate added to reformulated gasoline
c.
an additive that reduces harmful emissions
d.
all of the above
8.
Detergent is sometimes included in gasoline to help keep engine parts clean. As such it would be considered a(n)
a.
oxygenate
b.
denaturant
c.
additive
d.
all of the above
9.
The manufacturing process through which crude oil is turned into usable fuels is known as
a.
refining
b.
oxygenation
c.
denaturation
d.
viscosity
10.
A cash award offered by a manufacturer to an automobile dealer in order to encourage dealerships to sell a certain vehicle is known as a(n)
a.
dealer holdback
b.
dealer incentive
c.
dealer voucher
d.
advertising fee
