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Practice Test

Chapter 4: E-Tailing and Non-Store Retailing

Practice Test
      
  1.A retailer must have a physical store in order to have an online store.  
  a.   TRUE  
  b.   FALSE  
      
  2.A retailer's Web site should reflect the image of the store.  
  a.   TRUE  
  b.   FALSE  
      
  3.Packaging is important because it is the first thing the customer sees of a purchase.  
  a.   TRUE  
  b.   FALSE  
      
  4.A catalog retailer sells products door-to-door.  
  a.   TRUE  
  b.   FALSE  
      
  5.Infomercials refer to online advertising.  
  a.   TRUE  
  b.   FALSE  
      
  6.This is the form of retailing that takes place in areas other than fixed-location stores:  
  a.   home parties  
  b.   channels of distribution  
  c.   merchandise retailing  
  d.   non-store retailing  
      
  7.Telemarketers participate in this form of selling:  
  a.   Internet  
  b.   electronic  
  c.   telephone  
  d.   television  
      
  8.Advertisements that are delivered to your home are a form of this kind of selling:  
  a.   home mail  
  b.   direct mail  
  c.   direct-sales retailers  
  d.   consultant selling  
      
  9.These retailers are often assigned a territory and schedule client meetings:  
  a.   consultant sales person  
  b.   street vendors  
  c.   catalog vendors  
  d.   route sales person  
      
  10.A form of selling that doesn't require a sales associate to be available for the sale is:  
  a.   vending machines  
  b.   route selling  
  c.   consultant selling  
  d.   telephone selling  

 

 
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