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A Professional Approach Series
Student Resources:
Lesson Quizzes
Lesson 4:
Managing E-Mail
1.
Reminders for flagged messages are displayed even if a message is moved from the Inbox to another folder.
a.
TRUE
b.
FALSE
2.
You can locate specific data in Outlook by choosing Advanced Find in the __________menu.
a.
Edit
b.
View
c.
Tools
d.
Actions
3.
Text, such as your name and your phone number, that is automatically added to any message you send is called a
a.
file
b.
list
c.
shortcut
d.
signature
4.
One way to display the contents of your Inbox is to use filters, which screen items in a folder based on conditions you define.
a.
TRUE
b.
FALSE
5.
Pressing Ctrl + Shift + V displays the __________ dialog box.
a.
Move Items
b.
Copy to Folder
c.
Mark as Read
d.
Mark as Unread