Chapter 9
Workplace Ethics
Practice Test
1.
What is a worker who completes tasks without complaining demonstrating?
a.
willingness to follow directions
b.
initiative
c.
cooperativeness
d.
self-management
2.
What should you do if your boss gives you directions that you don't understand?
a.
take notes
b.
ask him or her to repeat the directions
c.
pretend you understood and ask someone else for clarification
d.
use initiative to figure out how to do it yourself
3.
Which of the following do most employers today expect new employees to do?
a.
know how to do every task they're responsible for when they are hired
b.
ask questions to make sure they know how to do all the tasks they're responsible for
c.
have completed all necessary training and not need further training
d.
fix jammed copiers
4.
What is a person showing when he or she is willing to be held accountable for his or her actions?
a.
responsibility
b.
initiative
c.
self-management
d.
learning
5.
What is one benefit of taking on more responsibility in your job?
a.
getting paid better
b.
your boss will like you better
c.
your job becomes more interesting
d.
you avoid crises at work
6.
What or who can it impact if an employee is dishonest on the job?
a.
the employee
b.
other employees
c.
the company
d.
all of the above
7.
What do companies count on employees to be honest regarding?
a.
money
b.
time
c.
company property
d.
all of the above
8.
What does managing your own career involve?
a.
monitoring work habits and performance
b.
keeping track of unethical behavior of coworkers
c.
maintaining loyalty to your company
d.
all of the above
9.
Which of the following is not an example of unethical behavior on the job?
a.
filling out a time card for time you did not work
b.
copying company computer software
c.
setting up a recycling program
d.
telling a friend a customer's personal information
10.
What is an example of company property?
a.
customer goodwill
b.
trade secrets
c.
coworkers
d.
a community service program
11.
If you tell a company secret to a friend, what are you not observing?
a.
honesty
b.
confidentiality
c.
prejudice
d.
responsibility
12.
What is an unjustifiable negative attitude toward a person or group?
a.
prejudice
b.
ethics
c.
gossip
d.
dishonesty
13.
If you witness a coworker committing an unethical act, what should you do first?
a.
quit your job
b.
immediately tell your supervisor
c.
report it to police authorities
d.
consider whether it was an isolated incident or an ongoing practice and whether it can be cleared up with calm discussion
14.
What are the principles of conduct that govern a group or society?
a.
laws
b.
ethics
c.
honesty policies
d.
prejudices
15.
What is one of the most important skills in following directions?
a.
initiative
b.
cooperation
c.
listening
d.
speaking
