Chapter Objectives
Chapter 1 You and the World of Work
- Explain how a job differs from a career.
- Understand how your career plans will be shaped by your
skills and abilities, as well as the job outlook.
- Analyze how the workplace is affected by forces such as
changing technology and the global economy.
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Chapter 2 Getting to Know Yourself
- Follow the seven steps in the decision-making process
and explain how these steps are helpful in choosing a career.
- Identify your values, interests, aptitudes, personal preferences,
and abilities and describe how they affect your career choices.
- Identify and match your personality and learning styles
to career choices.
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Chapter 3 Researching Careers
- Research careers using traditional resources, the Internet,
and informal strategies.
- Explain how part-time work can help you gain insight in
making future career plans.
- Formulate key questions to ask in assessing a career opportunity.
- Understand the characteristics of a career profile.
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Chapter 4 Entrepreneurship
- Define entrepreneurship and explain its advantages and
disadvantages.
- Identify the four main ways of becoming a business owner
and explain the advantages and disadvantages of each.
- Describe basic forms of business ownership.
- Describe the processes and decisions involved in establishing
a new business.
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Chapter 5 Developing an Individual Career
Plan
- Evaluate various career possibilities.
- Develop an individual career plan and set intermediate
career goals.
- Identify the education and training you will need to
reach your career goals.
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Chapter 6 Finding and Applying for a
Job
- Explain why networking is effective for developing job
leads.
- Create and maintain a career network and contact list.
- Use the Internet and other resources to search for career
opportunities.
- Prepare written materials necessary for job-hunting, including
applications, résumés, and cover letters.
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Chapter 7 Interviewing
- Identify methods of preparing for interviews.
- Recognize the factors that create an employer’s first
impression of a job candidate.
- Anticipate and answer typical and tough interview questions.
- Apply procedures for following up on an interview.
- Recognize proper methods of accepting and rejecting employment.
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Chapter 8 Beginning a New Job
- Anticipate and manage the anxieties and challenges of
a first day of work.
- Understand company policies and payment procedures.
- Explain benefits that employers offer workers.
- Discuss the significance of employee performance reviews.
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Chapter 9 Workplace Ethics
- Identify and develop the skills that employers look for
in employees.
- Explain why ethics are important to employers.
- Describe ways to behave ethically in the workplace.
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Chapter 10 Developing a Positive Attitude
- Understand how a positive attitude, high self-esteem,
and enthusiasm lead to success on the job.
- Describe how to assert yourself at work.
- Handle criticism, workplace pressure, and gossip professionally.
- Control anger on the job.
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Chapter 11 Workplace Health and Safety
- Recognize the relationship between good health and career
success.
- Describe strategies for coping with stress.
- Identify rules and procedures for maintaining a safe workplace.
- Identify workplace conservation and environmental practices
and policies.
- Explain how to respond effectively to various workplace
emergencies.
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Chapter 12 Workplace Legal Matters
- Identify how laws and labor unions affect the workplace.
- Describe discrimination in the workplace and identify
some of the laws that address it.
- Recognize sexual harassment and identify actions to take
against it.
- Identify types of civil law cases and explain how they
get resolved.
- Understand the difference between civil and criminal law.
- Identify and evaluate legal services that can help you
solve problems.
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Chapter 13 Interpersonal Relationships
at Work
- Work effectively with a variety of coworkers by recognizing
and developing positive and respectful personal traits.
- Understand and practice effective methods of conflict
resolution.
- Appreciate and increase sensitivity to diversity in the
workplace.
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Chapter 14 Teamwork and Leadership
- Explain how teamwork benefits both team members and businesses.
- Describe the procedures necessary for organizing and maintaining
an effective team.
- Define total quality management and explain its
effect on workers.
- Discuss the characteristics of effective leaders and supervisors.
- Describe procedures for leading meetings.
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Chapter 15 Professional Communication
Skills
- Identify ways of planning and organizing oral messages.
- Describe the importance of effective speaking and listening
skills in customer relations.
- Identify and describe basic writing skills.
- Explain the importance of writing and reading skills in
customer relations.
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Chapter 16 Thinking Skills on the Job
- Make appropriate decisions using the seven steps in the
decision-making process.
- Consider a variety of factors in making decisions at work,
including personal values and purposes, and the alternatives
and consequences of decisions.
- Prioritize your work.
- Identify and clarify problems using the six basic steps
in the problem-solving process.
- Generate alternative solutions to problems.
- Implement solutions and evaluate their results.
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Chapter 17 Technology in the Workplace
- Explain how technological advancements transform the workplace.
- Describe ways workers can become technologically literate.
- Explain how businesses use the Internet and various programs
such as databases, spreadsheets, and desktop publishing.
- Identify basic copyright law protections.
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Chapter 18 Time and Information Management
- Prepare a schedule that will enable you to accomplish
your most important tasks.
- Employ common techniques to use time effectively.
- Organize your work area, paperwork, tasks, and computer
files.
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Chapter 19 Economics and the Consumer
- Define a free-enterprise system and identify producers
and consumers.
- Describe the marketplace and explain why prices go up
and down.
- Explain three factors to consider when measuring the economy’s
health.
- Identify ways to make wise shopping decisions.
- Describe common types of fraud, and identify ways to protect
yourself as a consumer.
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Chapter 20 Managing Your Money
- Identify the steps involved in planning a budget.
- Explain how to keep records effectively.
- Describe strategies for staying within your budget.
- Identify personal changes that might affect your finances.
- Discuss ways to adjust to economic change.
- List several sources of help for financial problems.
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Chapter 21 Banking and Credit
- Compare common methods for saving money.
- Explain the characteristics of different savings plans.
- Select, use, and manage a checking account.
- Describe different types of credit.
- Explain the advantages and disadvantages of using credit.
- Explain how to compare credit costs.
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Chapter 22 Buying Insurance
- Define some common insurance terms.
- List some ways to lower insurance costs.
- Describe the basic types of health, auto, and life insurance
coverage.
- Explain the importance of owning home insurance.
- Distinguish between group and individual health insurance
plans.
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Chapter 23 Taxes and Social Security
- Describe the tax system and the obligations it imposes
on you.
- Complete a federal tax return.
- Describe how the Social Security system works.
- Identify Social Security benefits and state social insurance
benefits.
- Explain the main problems facing the Social Security system
today.
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Chapter 24 Adapting to Change
- Identify ways to prepare yourself for the future.
- Describe actions and behaviors that lead to promotions.
- Explain why workers may want to change jobs, and describe
strategies for seeking a new job or career.
- Describe steps to take if you lose your job.
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Chapter 25 Balancing Work and Personal Life
- Decide on a place to live, organize your living space,
and establish good housekeeping habits.
- Describe ways of balancing your work and personal life.
- Identify some family-friendly employment practices.
- Participate in your community as a voter and volunteer.
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