Please Try To Understand Me
To
communicate is to express oneself in such a way that one is
readily and clearly understood. Teens like to be readily and
clearly understood and have strong reactions when they are
misunderstood. Feeling understood contributes to self-esteem
and confidence.
In order to have good two-way communication, both the speaker
and the listener need to look at what contributes to misunderstanding.
Sometimes the speaker doesn't explain things clearly, or important
information is left out. The speaker may be making assumptions
that the listener knows more than he/she does. The listener
may be "rehearsing" what he/she will be saying next
and not paying close enough attention to what is being said.
The listener may be too embarrassed to ask for clarification.
If the listener disagrees with the speaker, he/she may not
listen well; in addition, there may be a conflict of interest,
making it difficult to be a good listener.
An effective way to get to a common system is for each person
to speak personally and specifically and to be ready to clarify
the meaning of what he/she is saying. The listener practices
active listening skills, requesting clarification when needed.
Checking out an assumption may be the most important part
of clearing up a misunderstanding.
Here are some suggestions:
- For the speaker: Personalize your responses, be specific,
and avoid generalizations. Instead of saying, "Well
you know," or "They say," or "Everyone
else is doing it," use "I" statements. Make
the experience YOURS, that is to say, put yourself in the
picture before you speak. How does what has happened affect
you personally?
- For the listener: Listen actively and be responsive. If
you're the person being asked to listen, try to put your
other agendas aside. Avoid judgments or an attitude that
puts someone down. If you cannot listen right away, negotiate
a time when listening will be more possible. Maintain good
eye contact and show you are interested.
Ask the other person how much time he/she wants. How should
you respond: Should you just listen? Should you give advice?
Should you share a like experience? There is nothing that
stops communication faster than acting upon an assumption
that may not be true!