Economics Principles and Practices, Texas Edition
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Chapter 3: Business Organizations
"The Better Business Bureau"

Introduction
As you know, nonprofit organizations are not just limited to co-ops and civic groups. Many other groups also organize to promote the interests of their members. For example, the Better Business Bureau (BBB) helps protect the consumer. The BBB is a nonprofit organization sponsored by local businesses to provide general information on companies. It maintains records on consumer inquiries and complaints and sometimes offers various consumer education programs.

Destination Title: The Better Business Bureau

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Directions

  • Print a copy or read the article entitled "Who We Are and What We Can Do For You" from the Better Business Bureau Web site. Answer the following questions after you read the article.
1. What is the mission of the Better Business Bureau? What type of organization is it?


2. What type of information is included in a BBB business report?


3. What are the means by which the BBB can help to resolve buyer/seller disputes?


4. What are some ways that the BBB can help you as a consumer?



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