Chapter 3: Business Organizations
"The Better Business Bureau"
As you know, nonprofit organizations are not just limited
to co-ops and civic groups. Many other groups also organize
to promote the interests of their members. For example, the
Better Business Bureau (BBB) helps protect the consumer. The
BBB is a nonprofit organization sponsored by local businesses
to provide general information on companies. It maintains
records on consumer inquiries and complaints and sometimes
offers various consumer education programs.
Destination Title: The
Better Business Bureau
Note: Clicking on the link above will launch a new browser
Need help using your browser for this activity? Click
here for tips.
- Click on "About Us" at the
bottom left corner of your screen.
- Next click on "FAQ" and read
through the questions and answers.
- Click back to the BBB homepage and click
on "Business" under the "check it out:"
tab. Explore the process of locating company reports.
- Next, click on "File a Complaint"
and explore the process of filing a complaint. Be sure to
read the information in the "General Complaint"
link at the left of your computer screen.
Answer the following questions after reading
through all the information.