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Chapter 11 Marketing and Distribution
  1. All of the following statements about the development of marketing in the United States are true EXCEPT _________
   a) during the early 1900s, companies emphasized the production of goods to meet consumer demand.
   b) in the 1920s and 1930s, technology increased productivity so that companies put more emphasis on sales.
   c) beginning in the 1950s, selling products door-to-door became an important marketing activity.
   d) by the early 1960s, consumer sovereignty—the concept of the consumer as ruler—had arrived.
  2. Which statement about marketing and market research is TRUE?
   a) Market surveys can indicate any changes in quality, features, or design that should be made before a product is offered for sale.
   b) Most new products introduced in the United States are not profitable and do not survive in the marketplace.
   c) Test marketing means offering a product for sale nationwide for a limited time.
   d) Thanks to market research, most new products introduced in the United States are successful and highly profitable.
  3. Product identification is described by each of the following statements EXCEPT __________
   a) product identification attracts the consumer to a particular product.
   b) Product identification can involve the use of certain logos, colors, songs, and packaging.
   c) an example of product identification for the Coca-Cola Company is the red can with white markings.
   d) a cents-off coupon added to a package is an example of product identification.
  4. The practice of setting prices close to those that are charged by other companies selling similar products is called __________
   a) supply and demand.
   b) an oligopoly.
   c) price leadership.
   d) penetration pricing.
  5. Important facts for a firm to know when it is considering where to sell its products include all the following EXCEPT__________
   a) sometimes there is an existing marketplace established for the product.
   b) if a company thinks the product will appeal to a limited market, it may choose to sell its goods only in a specialty shop.
   c) a business may choose to sell its goods over the Internet if it thinks that the items may be of special interest to a select group of consumers.
   d) it is best for a company to get its start by using direct-mail advertising and wait for calls from potential consumers.
  6. Promoting a product might involve all of the following EXCEPT__________
   a) rebate offers.
   b) deciding to sell only in specialty shops.
   c) cents-off coupons.
   d) direct-mail advertising.
  7. Which of the following statements about wholesale and retail distribution is TRUE?
   a) When there are fewer transactions from producer to consumer, product prices go up.
   b) Businesses that purchase large quantities of goods from producers for resale to other businesses are called retailers.
   c) Wholesalers may buy and sell raw materials to manufacturers, or they may buy goods from manufacturers and sell them to retail stores.
   d) Most goods go directly from the producer to the consumer.
  8. The expansion of distribution channels in recent years has been due to the growth of which two types of channels?
   a) club warehouse stores and direct marketing through catalogs and the Internet
   b) producers and wholesalers
   c) retailers and wholesalers
   d) club warehouse stores and full-service wholesalers



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